Facebook is taking 'inspiration' from Snapchat wherever it can

Late last week, Facebook began to roll out the latest feature for its Messenger app, Messenger Day.

Google Hangouts is getting a major overhaul to take on Slack

If you know anything about Google’s messaging strategy in the last few years, you know that it’s been a bit of a mess. Allo, the consumer app, launched without the cross-platform features users expect.

Messaging app Viber is adding self-destructing chats for its 800 million users

You might not have heard of Viber, but it’s one of the world’s biggest messaging apps — more than 800 million registered users worldwide.

Facebook Rolls Out City Guides and They're Actually Useful

Facebook’s City Guides let’s you tap into everyone in your social circle, giving you a larger pool of recommendations to pull from.

Why Capital One’s First Messenger Bot Skipped Facebook In Favor Of Texting

With SMS, Capital One can reach a larger audience and faces fewer privacy hurdles, but gives up modern chatbot conveniences.

TripAdvisor Debuts Facebook Messenger Chatbot for User-Generated Recommendations

Combining artificial intelligence, user-generated content and messaging capabilities, TripAdvisor has launched a chatbot on Facebook Messenger that provides recommendations for restaurants, attractions, hotels and flights.

The Chinese government develops chatbots to connect with millennials

I’m Fred Raillard, Creative CEO, Co-founder and Creative Chief Officer with Farid Mokart of FRED & FARID, an independent creative boutique network ba...

A Robot Lawyer Is Officially Assisting With Refugee Applications

DoNotPay's chatbot is assisting refugees with their immigration applications.